We are looking for enthusiastic, open-minded, French customer service representatives for an innovative car brand. By using different communication channels, you will assist customers with questions and sometimes complaints. You already have experience within customer service and you always put your own personal touch into your work. You thrive in a fast-changing environment and you create that“wow” factor for every customer. Are you the next brand ambassador we are looking for?
what we offer
- Good start salary!
- International and diverse team!
- Contract directly with the client!
- Fun lunch and after work activities!
who are you
You already have experience within the customer service branch. You are creative and open-minded which you use to create the best customer experience. You are flexible and you are willing to contribute to the growing process of the company. You are a (near-) native French speaker with also good English communication skills. You do not have to have much technical experience but having good computer skills can be useful.
- (Near-) native French with good English
- 2 years or more experience within customer service
- Secondary-level education or higher
- Sales mindset
what will you do
You are the main contact person for the clients. You will handle questions, provide information, sell products when possible and offer basic technical support. You will execute these tasks with the use of different communication channels. The most important task will be offering the best customer service to the clients. Because you will work in a fast-changing environment, you do not mind to take up extra tasks when needed.
- Deliver excellent customer service
- Handle questions and complaints
- Provide information and basic technical support
- Using different communication channels and systems
where will you work
You will work in the Engagement Centre in Maastricht, which opened in April 2020. You will be part of a very divers and international team, which creates a nice work environment. There is no strict hierarchy which means that you can contribute to this growing company with your own ideas and improvements. Also, personal development is highly appreciated and supported here!
- Office in Maastricht
- Fun work environment!
- Divers team
Do you recognize yourself in this profile? Apply directly with a motivation letter! Do you have questions? Please do not hesitate to contact us on: 043 329 17 10 or send an e-mail to email@example.com
Uiteraard staat deze vacature open voor iedereen die zich hierin herkent.